Spring menu over

Customer Service Representative for Norwegian speaking position in Fredensborg

  • Job reference 87818

Del denne side på

Customer Service Representative for Norwegian speaking position in Fredensborg

Do you enjoy helping people through great customer service? Snakker du flytende norsk? Pratar du svenska? Og måske også dansk? Then you’ll fit right in with our client in Fredensborg. Get a job with great staff benefits and colleagues.

Our client in Fredensborg is looking for a Norwegian speaking Customer Service Representative to service their costumers and handle their orders, calls and claims for a six-month temp job starting January. Our client is a large medical company that markets healthcare products and services worldwide.

To succeed in this role, you need to:

  • Be fluent in Norwegian. Furthermore, it is beneficial if you are skilled in the English language as well as the other Nordic languages (Danish, Swedish and more)
  • Have experience within costumer service tasks. Or if you have been in positions related to the field
  • Be well-structured and able to handle different tasks with a short notice
  • Be able to work independently as much of the work requires you to handle the tasks individually
  • Have experience with Outlook and Excel. Experience with SAP, CRM systems and Salesforce is a definite plus, but not a necessity as there will be training in these programs.

It is important that you weigh customer satisfaction extremely high, and that you are capable of keeping good relations to customers. This means that you work with a performance driven approach when calling and communicating with the customer. It will be expected that you have a sublime customer care service, so they feel that you are willing to walk the talk for them.

Your most important task will be to provide customers with a feeling of true care and commitment to their inquiry.

Therefore, a typical week at the office will include tasks such as:

  • Secure excellent costumer experience towards internal and external costumers
  • Handle orders, calls, backorder and claims based upon the KPI for the department
  • Daily handling of office tasks such as sample handling, office supply, reception tasks
  • Written and oral communication with customers and end users
  • Administrative backoffice tasks- tenders, pricelists, marketing material etc.
  • Outbound calls and a proactive approach towards customers are needed

Your team will be minor but with a high seniority. You will therefore be trained by a team with a great experience and a courageous mindset. This means that, your already service minded character, will get a serious upgrade, as you grow as a team.

As the company is representing all Nordic countries there will be plenty of opportunities for you to expand your English vocabulary.

What is in it for YOU:

  • The position is a six-month temp job with possibility for permanent employment
  • You will be a part of a minor team who cares about each other and shows interest in one another
  • There is a possibility for flexible hours so that you can make ends meet
  • Great lunch arrangement and snacks during the day

Terms of employment

First you will be employed through Adecco A/S for payments and pension after the current agreement.

SO, if you see yourself in the position above, please send us your application and spark your career in an exciting and social workplace!

Vælg brugerprofil