Device Support Specialist for Novocure

  • Job reference

Do you wish to be primary contact for supporting patients in therapy? And to be responsible for answering questions in relation to technical and user-specific questions? While working for a global company striving to extend survival in some of the most aggressive forms of cancer?

For our client, Novocure, we are searching for a Device Support Specialist (DSS) for a contract of minimum 1 year employment. The primary responsibility in this role is providing general support, training and replacement for all Novocure medical devices to patients.

When therapy starts, the DSS organizes the necessary equipment and trains the patient about how to use the therapy. After the initial phase, the DSS remains the patient's first point of contact for technical and general questions about the therapy. 



  • Take responsibility for planning and carrying out patient visits at intervals of 4 weeks (2 weeks for clinical patients), including the organization of the required material.
  • Dealing with troubleshooting for the equipment at the patient’s home according to a defined procedure and ensure close co-operation with GTS (Global Technical Support).
  • Downloading and interpret device data from the therapy device.
  • Provide on-site patient support, if necessary after normal office hours, at weekends and on public holidays throughout Denmark.
  • Take part in patient events (nurse days, doctor certification, trade fairs etc.)
  • Participate to SIV (site initiation visits) for clinical trials.
  • Take care of administrative activities, such as the drawing up expense reports, equipment management, purchasing of office supplies for the home office etc.
  • Record patient interventions and book material movements in the CRM/SAP.
  • Ensure close cooperation with the relevant DSS contact within the company.



  • Completed training in health care.
  • Professional experience in dealing with sick people.
  • Technical flair with good computer knowledge and skills, in particular knowledge of Microsoft Windows.
  • A valid driving license, car mileage allowance to be provided.
  • Located in Jutland or Funen



Personality match

We are looking for a person with high degree of empathy, integrity and autonomy. With your positive attitude and enthusiasm you meet our patients. You have excellent time management and organizational skills and thrives in a very independent and self-motivating role. You have a natural flexibility in terms of business processes and workflows and the willingness to travel. As we are a global company, you must be fluent in spoken and written English as well as Danish.



We offer

An independent and flexible position in a global company in growth. We ensure close team work cross borders. We expect our colleagues to excel, and in return, we invest in their professional growth and personal well-being. We seek high performers, who thrive in a fast-paced environment and are inspired by making a difference in cancer care.

How to apply
We collaborate with Adecco on the recruitment process, accordingly please submit your application and CV through link. Should you have any additional questions feel free to contact Adecco’s recruitment team:

Line Sophie Heyn, Recruitment Consultant +45 3838 1211
Christina Tocado, Recruitment Lead +45 2568 3527

Interviews is performed on an on-going basis. 

About Novocure GmbH
Palti’s initial research from his basement laboratory has evolved to become an international oncology company with nearly 800 employees and operations in the U.S., Europe and Asia.

We launched Optune® – our Tumor Treating Fields delivery system for glioblastoma (GBM) – in the United States for the treatment of recurrent glioblastoma in 2011. In October 2015, we received U.S. Food and Drug Administration (FDA) approval to market and sell Optune for the treatment of adult patients with newly diagnosed GBM in combination with temozolomide.  Our currently active markets include United States, Germany, Austria, Switzerland, Sweden, Israel and Japan.

The science of Tumor Treating Fields has the potential to extend beyond GBM. We have six ongoing or completed phase 2 pilot trials for brain metastases, non-small cell lung cancer (NSCLC), pancreatic cancer, ovarian cancer, liver cancer and mesothelioma. We presented our phase 2 pilot data in pancreatic and ovarian cancers at our research and development day on Dec. 12, 2016. In 2016, we began our phase 3 pivotal trial in brain metastases originating from NSCLC. In 2017, we started our phase 3 pivotal trials in NSCLC and pancreatic cancer. In 2019, we initiated our phase 3 pivotal trial in recurrent, platinum-resistant ovarian cancer. Internationally, more than 20 institutions are studying the effects of Tumor Treating Fields in cancer treatment.

Our company began with a patient-forward approach that continues to drive our mission today. With more than 20 years of research and many significant milestones, we have established ourselves as an innovator in oncology dedicated to improving the lives of cancer patients.

Andre oplysninger

Om Novocure GmbH

Adecco A/S is a part of the Adecco Group which is one of the World’s largest HR companies within recruitment, staffing solutions, outplacement and staffing services. Worldwide, Adecco Group is cooperating with more than 33.000 employees daily and represented in more than 60 countries.

Recruitment Team
+45 3838 1211 / +45 2568 3527